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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Stephanie Neely

January 14, 2026

5  out of  5
rating by Stephanie Neely
"When I needed a quick car replacement and clarification on a policy increase, Garrett Breesnee was quick, helpful and made sure I had all the information I needed. Sue Breesnee’s State Farm office is always friendly and great to work with. I really appreciate the excellent service."
We responded:
"Thank you for the wonderful 5-star review! We are so happy you had a wonderful experience with us here on State Farm Agent Sue Breesnee’s Team. If you ever need anything down the road, do not hesitate to reach out—we would love to help! "
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Carole Petersen

January 13, 2026

5  out of  5
rating by Carole Petersen
"Patrick is so helpful, knowledgeable and patient. Great to work with."
We responded:
"Thank you for the fantastic review, Carole! We are always here to help with your insurance needs here in Post Falls . "
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Trent Griggs

January 2, 2026

5  out of  5
rating by Trent Griggs
"Fast and friendly service, couldn’t have asked for any better! Thank you Jade!"
We responded:
"So glad Jade was able to help you! "
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Sammy Barrios

December 31, 2025

5  out of  5
rating by Sammy Barrios
"A great local State Farm office with a friendly and professional team. Julia truly cares about the people in our community."
We responded:
"Thank you for your review of our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs."
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Joshua Keith

December 31, 2025

5  out of  5
rating by Joshua Keith
"Very friendly and helpful."
We responded:
"It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know!"
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Brooke Reagan

December 30, 2025

5  out of  5
rating by Brooke Reagan
"I’ve been with State Fram for alittle over two years and have been very happy with my coverages and rates offered. Julia is wonderful you can tell she really cares for her clients with her willingness to go the extra mile to help keep you safe for life’s unexpected. Thank you State Farm !"
We responded:
"Thank you for the great review and for sharing your experience with Julia. She is great and we are thrilled to have her on our team. "
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Jin Park

December 22, 2025

5  out of  5
rating by Jin Park
"Jade Willard with State Farm at Post Falls ID, is kind and knowledgeable. She was helpful answering all my concerns with willingness to help resolve any issues. 🤩🤩🤩🤩🤩 5 stars!"
We responded:
"Thank you Jin! "
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Shelby Baum

December 19, 2025

5  out of  5
rating by Shelby Baum
"Patrick helped me so much with my insurance. He took the time to sit down with me and walk through all options and do multiple quote since I was moving states. I couldn’t have asked for a better experience!"
We responded:
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know!"
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Aundrea

December 4, 2025

5  out of  5
rating by Aundrea
"Jade!!!!! Absolutely phenomenal from the moment she picked up the phone. Her voice was calm and confident I knew she could help me. She’s professional stayed on task took care of my need immediately and into the call with a smile and holiday wishes."
We responded:
"Thank you, Aundrea for your amazing review! I am so glad Jade was able to help you so efficiently. "
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pamela parry

December 4, 2025

1  out of  5
rating by pamela parry
"0 stars"
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Kevin Sheffield

December 1, 2025

5  out of  5
rating by Kevin Sheffield
"She took the time to answer all my questions."
We responded:
"Thank you, for the 5-start review! We always appreciate your business and look forward to helping in the future. "
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Barbara Hopper

November 25, 2025

5  out of  5
rating by Barbara Hopper
"Garrett Breesnee was particularly helpful and professional in resolving an issue I had. He took care of it promptly and efficiently."
We responded:
"Thank you for taking the time to share your thoughts about your experience with Garrett. We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help!"
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Teddy Rudder

November 14, 2025

5  out of  5
rating by Teddy Rudder
"Garrett stepped up when things got confusing and got the job done pronto."
We responded:
"Thank you for leaving us a review, Teddy! I’m so glad that Jade was able to help you in your time of need. Call us if there is anything else we can help you with! -Sue"
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Debbie Felts

November 11, 2025

5  out of  5
rating by Debbie Felts
"Patrick Beckley was fast and very kind. Thank you!"
We responded:
"Thank you for reviewing our State Farm office! We’re thrilled that Patrick provided a positive experience; your satisfaction is our top priority! We look forward to continuing to support your insurance needs."
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Stephen Brockway

November 3, 2025

5  out of  5
rating by Stephen Brockway
"I called and had a vehicle added to my insurance and Jade Willard made it so easy and quick. I highly recommend."
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Kresada Mattern

November 3, 2025

5  out of  5
rating by Kresada Mattern
"Julia with Sue Bresnee was so very helpful today. They met all of our needs, no questions asked. Thank you so much for your time and patience with us."
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R Davis

October 30, 2025

5  out of  5
rating by R Davis
"Jade was very helpful, friendly, and knowledgeable. She gets 5 stars."
We responded:
"Thank you so much for the 5-star review! We’re thrilled to hear that Jade provided such helpful, friendly, and knowledgeable service while assisting with your auto insurance. We appreciate your kind words, and hope to see you again soon! -Sue"
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Diana Hollis

October 30, 2025

5  out of  5
rating by Diana Hollis
"Jade was super helpful with adding a new vehicle to my policy. Very informative and helpful."
We responded:
"Thank you for your review, Diana! I’m so glad to hear that Jade was able to help you add your new vehicle and provide all the information you needed for your auto insurance. We appreciate your support in our office! -Sue"
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Sahith Kumar

October 25, 2025

5  out of  5
rating by Sahith Kumar
"Jade Willard was incredibly helpful and knowledgeable—she made getting home insurance quick and stress-free!"
We responded:
"We appreciate your kind words, Sahith! It’s great to hear that Jade’s knowledge and efficiency made your home insurance process smooth and simple. Our team is always here to help!! -Sue"
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Theresa T

October 23, 2025

5  out of  5
rating by Theresa T
"Garrett always goes above and beyond to provide excellent customer service."
We responded:
"Thank you for leaving a review, T T! I’m so glad to hear that Garrett was able to help you out. If there is anything else we can do for you, don’t hesitate to reach out to my office! -Sue"
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Claudia

October 18, 2025

5  out of  5
rating by Claudia
"Patrick Dennis Beckley was very helpful, friendly, informative...did exactly what he said he would do...and emailed me info quickly, too. I highly recommend (and you need to know you're lucky to have Patrick!)"
We responded:
"We appreciate you taking the time to share your experience, Claudia! It’s great to know Patrick delivered such prompt, informative, and dependable service. He’s a valued part of our team, and we’re happy he made a positive impression. -Sue"
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Shiree Wilder

October 10, 2025

5  out of  5
rating by Shiree Wilder
"I had a very positive experience working with Julie. She went out of her way to ensure I got an amazing policy, Her communication skills were excellent as she guided me through switching over from my former insurance company, and After being with them for years, it was very difficult for me to switch over, But she assured me that I’m in good hands and I feel very confident moving forward with This new direction."
We responded:
"Thank you so much for sharing your experience, Shiree! We’re thrilled to hear Julie provided such great support and made the transition smooth for you. Change isn’t always easy, and we’re so glad she helped you feel confident in your new policy with our office. -Sue"
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Vicki Gardner

October 9, 2025

5  out of  5
rating by Vicki Gardner
"Julia was patient and friendly and worked to settle my dilemma."
We responded:
"Thank you for taking the time to share your experience! We’re so glad to hear that Julia was able to help. She truly cares about our customers, and your feedback means a lot. We're always here if you need anything in the future! -Sue"
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T Pope

October 1, 2025

5  out of  5
rating by T Pope
"Really impressed with Patrick Beckley's assistance and response time in addressing my questions and updating our homeowners policy. Thanks Patrick!"
We responded:
"Thank you for the kind words! We’re so glad to hear that Patrick provided prompt and helpful assistance with your homeowners policy. We’ll be sure to pass along your appreciation to him. Thanks for choosing us to protect your home! -Sue"
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Stephanie Cahill

August 13, 2025

5  out of  5
rating by Stephanie Cahill
"Jade is very knowledgeable and helpful."
We responded:
"Thank you so much for your kind words, Stephanie! We're thrilled to hear that Jade was able to assist you with such knowledge and care. We'll be sure to pass along your feedback, it means a lot! -Sue"