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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Fernando Gutierrez

January 29, 2025

5  out of  5
rating by Fernando Gutierrez
"Garrett took my call yesterday and was able to resolve my questions quickly! This office is truly professional and very courteous to its customers. Thanks guys!"
We responded:
"Thank you for sharing your positive experience with our office. We look forward to continuing to help you for a very long time."
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S Twist

January 24, 2025

5  out of  5
rating by S Twist
"I’m continually impressed by the staff at this office. They have saved me with reminders on my policies and whenever I call with a question or issue they are so friendly and knowledgeable. Thanks you!"
We responded:
"Thank you so much for leaving a review! It means so much to see how pleased you are with my team. We are dedicated to serving Good Neighbors like you in any way that we can, and I am so glad to hear that it shows. Thank you for choosing us! -Sue"
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Sonny John

January 14, 2025

5  out of  5
rating by Sonny John
"When I have any technical problems with odometer reading, State Farm app. or my account, I just call or text and everything is taken care of for me."
We responded:
"Sonny, thank you so much for leaving us a review! I am so glad to hear that we are able to take care of any issues that you run into. Your feedback means so much to my team and I! -Sue"
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Sandi Anglin Bartlett

January 10, 2025

5  out of  5
rating by Sandi Anglin Bartlett
"I called Breesnee Insurance for help with my condo policy on possible needed changes. Garrett Breesnee was able to clarify my confusion with positive, concise answers and had very helpful suggestions and sent me the correct form with all needed information entered. They have always been very professional, very friendly, and very pleasant to do business with, and I highly recommend them for your insurance needs."
We responded:
"Thank you so much for your wonderful review, Sandi! I am thrilled to hear that Garrett was so helpful with your condo insurance and that he was able to answer your questions! I take such pride in my team’s service, and Garrett takes this to heart. Your recommendation means so much to us! -Sue"
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Jenny _

January 10, 2025

5  out of  5
rating by Jenny _
"Julia is always so friendly and welcoming, and I love visiting this agency because of her warm smile! The team is all very nice here!"
We responded:
"Jenny, thank you for your review! Your kind words about Julia mean so much to her and to our entire team. I am so glad to hear that our dedication to kindness and service shows through. Thank you for choosing us! -Sue"
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Susan

January 9, 2025

5  out of  5
rating by Susan
"Patrick was very helpful with adjusting my policy thank you. Susan Farley"
We responded:
"Susan, thank you so much for your review! It’s so wonderful to hear that Patrick was able to help you. If you ever have more questions for us, please feel free to reach out again! -Sue"
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Isaac Dante

January 3, 2025

5  out of  5
rating by Isaac Dante
"I switch to State Farm insurance, especially Sue Breesnee, they have been outstanding, and taking care of all of my insurance needs! Thank you, Jade!!"
We responded:
"Thank you for your review, Isaac! I am so thrilled that we have been able to take care of your needs. If you need any more help from me, Jade, or anyone else on our team, please don’t hesitate to reach out again! -Sue"
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Moe Thibert

December 31, 2024

5  out of  5
rating by Moe Thibert
"Garret does a great job of taking care of you!"
We responded:
"Moe, thank you for taking the time to leave a review! I am so glad that Garret was able to take care of you. Your feedback means so much to us! -Sue"
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Kandi McKinney

December 31, 2024

5  out of  5
rating by Kandi McKinney
"I’ve been a customer for over 10 years and the staff is always friendly and helpful."
We responded:
"Thank you for leaving us a review, Kandi! Ten years is such a significant amount of time, and it is wonderful to hear that you have been pleased with our work for so long. Thank you for choosing us! -Sue"
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Genny Exline

December 19, 2024

5  out of  5
rating by Genny Exline
"Julia was not only pleasant she was also very helpful!"
We responded:
"Genny, thank you for leaving us a review. We appreciate your business. ~ Sue "
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Brian Litzenberger

December 7, 2024

5  out of  5
rating by Brian Litzenberger
"Excellent customer service for over 5 years."
We responded:
"Brian, thank you for taking the time to leave a review! 5 years of service is no small feat; it means so much that you are pleased with our work. Thank you for choosing my State Farm team! -Sue"
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Elizabeth Roman

November 27, 2024

5  out of  5
rating by Elizabeth Roman
"Garrett provided excellent prompt friendly service"
We responded:
"Thank you for leaving a review, Elizbeth! It’s wonderful to hear that Garrett made your experience with us such a positive one. I take pride in my team’s dedication to customer service, and it sounds like Garrett has taken that to heart. Thanks again! -Sue"
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Pauli Prusek

November 21, 2024

5  out of  5
rating by Pauli Prusek
"Anyone at Sue's office is fantastic to deal with but Garrett is my go to. I appreciate his professionalism and his willingness to help."
We responded:
"Thank you for your review! It means so much to know that Garrett made your experience working with us so pleasant. Thank you for choosing State Farm! -Sue"
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Dana Collings

November 20, 2024

5  out of  5
rating by Dana Collings
"Thanks to Julia Reagan for being helpful and following through! Grateful. Dana Collings"
We responded:
"Dana, thank you so much for leaving us a review! It’s so wonderful to hear that Julia was able to help you out. If there is anything else we can do for you, please contact my office to let us know! -Sue"
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Heather El-Ariss

November 19, 2024

5  out of  5
rating by Heather El-Ariss
"Patrick is very great & helpful."
We responded:
"Heather, thank you for leaving us a review! I am so glad to hear that Patrick was so helpful. Your feedback is so important to us! -Sue"
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Roland Jones

November 13, 2024

1  out of  5
rating by Roland Jones
"Not helpful."
We responded:
"Roland, I am so sorry to hear that you are not pleased with our work. Your feedback is so important to us; thank you for taking the time to share your experience. Please give us a call and I would be happy to discuss how we can help you! -Sue"
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Dawn Ellingson jones

October 22, 2024

5  out of  5
rating by Dawn Ellingson jones
"Greg was absolutely amazing!!!!!!! the best customer service in years. Thank you Greg!!! you make insurance easy and fun. 🤩"
We responded:
"Dawn, thank you so much for your review! I take pride in my team’s customer service, and I am so glad that Greg hit the mark. Thank you for choosing State Farm! -Sue"
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Logan Hughes

October 16, 2024

5  out of  5
rating by Logan Hughes
"Fast quote and friendly service. These folks are great. : )"
We responded:
"Logan, thank you for leaving us a review! I take pride in my team’s customer service, so it means a lot to know we’ve hit the mark. Thank you for choosing State Farm! -Sue"
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Teddy Rudder

October 8, 2024

5  out of  5
rating by Teddy Rudder
"After being cancelled by my old insurance company for no reason, Jade and State Farm stepped up and got me the same policy for half the price!"
We responded:
"Thank you for leaving us a review, Teddy! I’m so glad that Jade was able to help you in your time of need. Call us if there is anything else we can help you with! -Sue"
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JODEAN CARDONE

October 5, 2024

5  out of  5
rating by JODEAN CARDONE
"Sue Breesnee, my State Farm Agent, has been my family's insurance agent for years now. She insures our homes, properties (7 properties and estates), and much more for myself and husband, all my grown children, and many of our friends and family. She also carries our policies on our vehicles, valuable personal property, a large umbrella liability policy, boats, jet skiis - everything! Sue is highly knowledgeable in insurance and finances, and she will absolutely go to bat for YOU, her clients. Case in point; when we switched all our business to her, we hadn't had an insurance claim in decades! Wouldn't you know, as soon as we switched to Sue and State Farm, the Spokane WA area got hit with a major hail storm causing half our huge metal roof severe damage! She went to bat for us, got us a WHOLE NEW ROOF, and we've never looked at another agent since. She advises us on how best to structure life insurances and so much else. She is one of our trusted advisors in our own estate planning, too. Sue serves both Washington and Idaho, which is really convenient for her clients. Our properties lie in Spokane and Pend Oreille Counties in Washington, and she protects them all, right down to some major farm buildings and construction equipment, too. (I love that she can handle it all - saves me so much time and trouble!) Call her for all your insurance and financial needs, this amazing gal will help you meet your goals and protect your loved ones and your properties. Insurance and Finances are a huge part of our lives, don't leave it up to chance, or an agent that isn't working for YOU. Sue Breesnee is the BEST!!! I know first hand! :) Most Sincerely, Jo C. Spokane WA"
We responded:
"Jo, thank you so much for the wonderful review! It means the world to know that my work has made such a positive impact on you and your family. I understand how important insurance is to you, and I am very grateful that you have chosen my office to provide it for you. I take great pride in my team’s dedication to our community and Good Neighbors like you. If there is ever anything else I can help you with, please feel free to reach out to my office! -Sue "
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Pete Conley

September 20, 2024

5  out of  5
rating by Pete Conley
"Had a quick question and got a quick answer!! Thx Garrett!!"
We responded:
"Thank you Pete! "
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T T

September 18, 2024

5  out of  5
rating by T T
"Garrett always goes above and beyond to provide excellent customer service."
We responded:
"Thank you for leaving a review, T T! I’m so glad to hear that Garrett was able to help you out. If there is anything else we can do for you, don’t hesitate to reach out to my office! -Sue"
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Jesse Hurta

August 15, 2024

5  out of  5
rating by Jesse Hurta
"Garrett Breesnee is awesome to work with. He's always friendly and goes out of his way to help you however he can. Thanks again Garrett for your help."
We responded:
"Jesse, thank you for your five-star review! I'm happy to hear that Garrett has been such a great help with your insurance needs. Please don’t hesitate to reach out if you have questions or concerns. -Sue"
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Alyssa Denison

June 5, 2024

1  out of  5
rating by Alyssa Denison
"If I could give this place 0 stars I would."
We responded:
"Hi Alyssa, I am happy to visit with you further to see if there is anything I can do to help. Sue "
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KAD D

May 31, 2024

5  out of  5
rating by KAD D
"Both Garrett and Patrick were polite, timely and very helpful in helping me with my request! Thank you!"
We responded:
"Thank you for sharing! We appreciate your business ~ Sue "