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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Roland Jones

November 13, 2024

1  out of  5
rating by Roland Jones
"Not helpful."
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Dawn Ellingson jones

October 22, 2024

5  out of  5
rating by Dawn Ellingson jones
"Greg was absolutely amazing!!!!!!! the best customer service in years. Thank you Greg!!! you make insurance easy and fun. 🤩"
We responded:
"Dawn, thank you so much for your review! I take pride in my team’s customer service, and I am so glad that Greg hit the mark. Thank you for choosing State Farm! -Sue"
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Logan Hughes

October 16, 2024

5  out of  5
rating by Logan Hughes
"Fast quote and friendly service. These folks are great. : )"
We responded:
"Logan, thank you for leaving us a review! I take pride in my team’s customer service, so it means a lot to know we’ve hit the mark. Thank you for choosing State Farm! -Sue"
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Teddy Rudder

October 8, 2024

5  out of  5
rating by Teddy Rudder
"After being cancelled by my old insurance company for no reason, Jade and State Farm stepped up and got me the same policy for half the price!"
We responded:
"Thank you for leaving us a review, Teddy! I’m so glad that Jade was able to help you in your time of need. Call us if there is anything else we can help you with! -Sue"
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JODEAN CARDONE

October 5, 2024

5  out of  5
rating by JODEAN CARDONE
"Sue Breesnee, my State Farm Agent, has been my family's insurance agent for years now. She insures our homes, properties (7 properties and estates), and much more for myself and husband, all my grown children, and many of our friends and family. She also carries our policies on our vehicles, valuable personal property, a large umbrella liability policy, boats, jet skiis - everything! Sue is highly knowledgeable in insurance and finances, and she will absolutely go to bat for YOU, her clients. Case in point; when we switched all our business to her, we hadn't had an insurance claim in decades! Wouldn't you know, as soon as we switched to Sue and State Farm, the Spokane WA area got hit with a major hail storm causing half our huge metal roof severe damage! She went to bat for us, got us a WHOLE NEW ROOF, and we've never looked at another agent since. She advises us on how best to structure life insurances and so much else. She is one of our trusted advisors in our own estate planning, too. Sue serves both Washington and Idaho, which is really convenient for her clients. Our properties lie in Spokane and Pend Oreille Counties in Washington, and she protects them all, right down to some major farm buildings and construction equipment, too. (I love that she can handle it all - saves me so much time and trouble!) Call her for all your insurance and financial needs, this amazing gal will help you meet your goals and protect your loved ones and your properties. Insurance and Finances are a huge part of our lives, don't leave it up to chance, or an agent that isn't working for YOU. Sue Breesnee is the BEST!!! I know first hand! :) Most Sincerely, Jo C. Spokane WA"
We responded:
"Jo, thank you so much for the wonderful review! It means the world to know that my work has made such a positive impact on you and your family. I understand how important insurance is to you, and I am very grateful that you have chosen my office to provide it for you. I take great pride in my team’s dedication to our community and Good Neighbors like you. If there is ever anything else I can help you with, please feel free to reach out to my office! -Sue "
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Pete Conley

September 20, 2024

5  out of  5
rating by Pete Conley
"Had a quick question and got a quick answer!! Thx Garrett!!"
We responded:
"Thank you Pete! "
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T T

September 18, 2024

5  out of  5
rating by T T
"Garrett always goes above and beyond to provide excellent customer service."
We responded:
"Thank you for leaving a review, T T! I’m so glad to hear that Garrett was able to help you out. If there is anything else we can do for you, don’t hesitate to reach out to my office! -Sue"
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Jesse Hurta

August 15, 2024

5  out of  5
rating by Jesse Hurta
"Garrett Breesnee is awesome to work with. He's always friendly and goes out of his way to help you however he can. Thanks again Garrett for your help."
We responded:
"Jesse, thank you for your five-star review! I'm happy to hear that Garrett has been such a great help with your insurance needs. Please don’t hesitate to reach out if you have questions or concerns. -Sue"
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Alyssa Denison

June 5, 2024

1  out of  5
rating by Alyssa Denison
"If I could give this place 0 stars I would."
We responded:
"Hi Alyssa, I am happy to visit with you further to see if there is anything I can do to help. Sue "
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KAD D

May 31, 2024

5  out of  5
rating by KAD D
"Both Garrett and Patrick were polite, timely and very helpful in helping me with my request! Thank you!"
We responded:
"Thank you for sharing! We appreciate your business ~ Sue "
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Missy Jones

May 29, 2024

5  out of  5
rating by Missy Jones
"Jessica at Sue Breesnee State Farm was great, very helpful and very quick getting us the paperwork"
We responded:
"Thank you Missy for the great review. We appreciate your business and looking forward to helping in the future. Sue "
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Maplequity Partners

May 21, 2024

5  out of  5
rating by Maplequity Partners
"I thought I was asking for something complicated that would take a while to execute, but Garrett had it to me 5 mins later."
We responded:
"Thank you for sharing your experience! We appreciate your business. "
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Siouxsie Q

May 15, 2024

5  out of  5
rating by Siouxsie Q
"I’ve always had super friendly and informative service through Sue Breesnee State Farm Ins. Thank you Garrett!"
We responded:
"Thank you for sharing your experience. "
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Jaiyla Oliver

May 15, 2024

5  out of  5
rating by Jaiyla Oliver
"There was a man I talked to the other day. He helped and aided with everything I needed. I’m so thankful that I was able to talk to Garrett over the phone! I’m writing this review so His boss can hopefully see how good of an employee he is. By far the best over the phone call I’ve ever had."
We responded:
"Glad Garrett was able to help! "
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Shawn Kempink

May 15, 2024

5  out of  5
rating by Shawn Kempink
"I absolutely hate talking to agents when it comes to anything insurance related, but my experience with Garrett was nothing short of amazing. He was very professional and treated me and my wife with respect that you dont normally see! He was very informative and had no issues answering every question I had as well as proving information that convinced me! If I could rate higher I would, but google believes 5 is enough!"
We responded:
"Thank you for the kind review! "
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Austin Huynh

May 15, 2024

5  out of  5
rating by Austin Huynh
"Wanted to give a shout-out to Garrett for helping me out. I'm a person that doesn't understand the in's and out's of insurance and talking with him was a breeze. No matter what questions I asked he was able to break it down for me in a manner where I fully understood what I was getting. Kudos!"
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Rory Kempink

May 15, 2024

5  out of  5
rating by Rory Kempink
"I usually detest having to go through agents to get insurance or answer general questions, but when I was working with Garrett, it felt like I was talking to a long time family friend. He was insightful, helpful and above all else absolutely amazing to work with. I would give more than 5 stars if I could but google doesn't think there's a level above perfection!"
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ROBERT STEMMONS

May 14, 2024

5  out of  5
rating by ROBERT STEMMONS
"Very responsive professional service. Delighted that I made the switch to State Farm."
We responded:
"Thank you Robert for sharing. Welcome to the State Farm family! "
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dan vail

May 7, 2024

5  out of  5
rating by dan vail
"I recently worked with Eyan Quale @ Sue Breesnee State Farm Insurance Agency. Eyan helped me setup insurance having recently moved to the area. He listened and explained the offerings available to help me get the coverage I wanted and needed. I really appreciate the time he has spent answering my questions a new policy holder to State Farm. I highly recommend working with Eyan."
We responded:
"Thank you for sharing your experience with Eyan and our office. Welcome to the State Farm family. "
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Pablo Barriga

May 6, 2024

5  out of  5
rating by Pablo Barriga
"Patrick has made our insurance policy addition a quick and easy pleasure. Thank you Patrick!!"
We responded:
"Thank you, Pablo, for sharing! We appreciate you! "
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Jordan Golz

May 2, 2024

5  out of  5
rating by Jordan Golz
"Thank you for assisting us with all of our questions and getting us set up quickly!"
We responded:
"Hi Jordan. I am so glad you had a great interaction with Garrett in our office. Thank you for sharing your experience with us. "
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Annie Croco

May 1, 2024

5  out of  5
rating by Annie Croco
"I have had the pleasure to be working with Eyan over the last few months! He has helped me transition my insurance between states, offer me better rates for my renters insurance, and even looked into life insurance for me. He works professionally, timely, and patiently due to my busy schedule, I recommend him as an agent any day!"
We responded:
"Annie, thank you for sharing your experience with Eyan. Your business is much appreciated. "
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Leilani Irwin

April 26, 2024

5  out of  5
rating by Leilani Irwin
"Jessica was amazing to work with over the phone, she was able to seamlessly transfer my coverage over to my new vehicle over the phone so I didn't need to drive through heavy construction to update my account."
We responded:
"Leilani, thank you for sharing your experience! "
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Jin Park

April 24, 2024

5  out of  5
rating by Jin Park
"Harry Velez, with State Farm at Post Falls ID, is very fast, helpful, kind and knowledgeable. Very happy with State Farm! Also the prices are very fair and reasonable. Just perfect. 🤩"
We responded:
"Thank you Jin! "
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Debbie Tosi

April 22, 2024

5  out of  5
rating by Debbie Tosi
"Jessica was so helpful in a very stressful situation and she made it more manageable to handle. Thank you Jessica!"
We responded:
"Debbie, thank you for sharing your experience! "